'Best Practice' is a two-level business English course designed for use by both pre-work students and those already working. It uses realistic, international contexts to train learners in the English needed for both the professional and personal sides of modern business life. - Short two-page modules get straight to the point, building up basic language quickly and efficiently. - A wide variety of business situations provide motivating contexts for low-level learners. - Separate sections on writing, vocabulary-building, and grammar allow the teacher to tailor the course to students' needs. - Extensive presentation and practice of telephoning language and e-mail writing tasks expressly build skills essential in today's global environment. - Available on CD or Cassette, the accompanying audio program focuses on international English, using British, American and non-native accents. - Comprehensive teacher support materials include 'ExamView Pro' test generating software and test bank, which allows teachers to create, customize, and correct tests quickly and easily.