Name: Customer Success-Done Thoughtfully (en Inglés)
SKU: 69207623
Price: 18.78 USD
Availability: InStock
Author: Deepak Rai
ISBN: 9789375002147

portada Customer Success-Done Thoughtfully (en Inglés)

Customer Success-Done Thoughtfully (en Inglés)

Formato

Libro Físico

Editorial

Clever Fox Publishing

Autor

Deepak Rai

Año

2026

Idioma

Inglés

N° páginas

144

Encuadernación

Tapa Blanda

ISBN13

9789375002147

Customer Success-Done Thoughtfully (en Inglés)

Deepak Rai (Autor) · Clever Fox Publishing · Tapa Blanda

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Reseña del libro "Customer Success-Done Thoughtfully (en Inglés)"

Not every Customer Success function creates success-and not every organization is ready for it. Customer Success is often seen today as a must-have function, but its effectiveness depends on how well it aligns with an organization's foundation. This book offers a practical, experience-driven perspective-moving beyond theory to explore how Customer Success is understood and implemented across different business contexts. Through relatable examples and real-world observations, it highlights common misconceptions, operational gaps, and decisions that influence outcomes. It re-examines the idea of Customer Success as a quick solution and instead positions it as a capability that delivers value when supported by strong fundamentals and alignment. Rather than prescribing a one-size-fits-all approach, the book encourages a context-driven mindset-helping professionals and leaders understand Customer Success not as a function to adopt, but as a capability to get right. Read more