Name: Dealing With Difficult People (en Inglés)
SKU: 63434625
Price: 23.46 USD
Availability: InStock
Author: Rhonda Scharf

portada Dealing With Difficult People (en Inglés)

Dealing With Difficult People (en Inglés)

Formato

Libro Físico

Editorial

Rhonda Scharf

Autor

Rhonda Scharf

Año

2014

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

20.3x12.7 cm

ISBN13

9780968462621

Dealing With Difficult People (en Inglés)

Rhonda Scharf (Autor) · Rhonda Scharf · Tapa Blanda

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Reseña del libro "Dealing With Difficult People (en Inglés)"

Whether you have to handle a customer who shouts at you for doing your job, or a team member who takes credit for your ideas, this book will show you ways to stop falling victim to those difficult people who make life miserable for the rest of us.

Rhonda Scharf is a professional speaker, trainer and author who (sadly) has quite a bit of experience dealing with difficult people. She shares her experience, skills and techniques in a real-life way that is immediately applicable for all.

This book isn’t about theory; it’s about straightforward solutions that will work for you now! Rhonda has been teaching workshops on Dealing with Difficult People and Confrontation Skills to companies worldwide since 1993.