Name: Hospitality & Tourism (en Inglés)
SKU: 62593570
Price: 99.27 USD
Availability: InStock
Author: Pelit Elbeyi,Soybali Hasan Hüseyin,Avan Ali
ISBN: 9783631834909

portada Hospitality & Tourism (en Inglés)

Formato

Libro Físico

Editorial

Peter Lang

Autor

Pelit Elbeyi,Soybali Hasan Hüseyin,Avan Ali

Idioma

Inglés

N° páginas

454

Encuadernación

Tapa Blanda

ISBN13

9783631834909

Hospitality & Tourism (en Inglés)

Pelit Elbeyi,Soybali Hasan Hüseyin,Avan Ali (Autor) · Peter Lang · Tapa Blanda

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Reseña del libro "Hospitality & Tourism (en Inglés)"

As a service-oriented industry and with its distinctive characteristics, tourism is based on experiences. It is necessary to provide the highest level of service and to keep the quality of interaction at a certain level. In the tourism industry, differentiation and new perspectives are needed in order to increase the quality of experiences and to have a different position in the minds of individuals than competitors. There is a crucial role of efficient management of business processes in order to ascertain this differentiation. Herein, especially in tourism and hospitality industry, the pursuance of new tendencies will provide substantial benefits to the relevant enterprises at all of these processes. From this point of view, with this book, the aim is to guide tourism organizations in terms of improving service encounter processes and quality of experiences by giving crucial tips about current managerial perspectives and practices.