Name: Mastering Automobile Sales (en Inglés)
SKU: 66252536
Price: 22.59 USD
Availability: InStock
Author: Hensley, Doug
ISBN: 9781257117222

portada Mastering Automobile Sales (en Inglés)

Formato

Libro Físico

Editorial

Lulu.com

Autor

Hensley, Doug

Idioma

Inglés

N° páginas

158

Encuadernación

Tapa Blanda

Dimensiones

20.3x12.7x0.9 cm

ISBN13

9781257117222

Mastering Automobile Sales (en Inglés)

Hensley, Doug (Autor) · Lulu.com · Tapa Blanda

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Reseña del libro "Mastering Automobile Sales (en Inglés)"

"Dive into the world of Automobile Sales Training, where expertise meets innovation and customer satisfaction drives success. This comprehensive guide takes you through every aspect of the automotive sales process, from mastering customer interactions and leveraging digital marketing strategies to navigating finance and insurance complexities and optimizing service department operations. Learn essential skills such as building rapport, mastering product knowledge, and effective negotiation techniques. Discover how to harness the power of digital marketing, social media, and online reputation management to expand your dealership's reach and engage customers effectively. Explore the critical role of finance and insurance (F&I) departments in closing deals and enhancing profitability, while ensuring compliance and ethical practices. Delve into the intricacies of delivering exceptional customer service, managing service departments, and fostering a culture of continuous improvement. Packed with practical insights, case studies, and future trends, this book is your ultimate resource