Name: Oops! Why Things go Wrong: Understanding and Controlling Error (en Inglés)
Price: 35.90 USD
Availability: InStock
Author: Captain Niall Downey
ISBN: 9781739789268

portada Oops! Why Things go Wrong: Understanding and Controlling Error (en Inglés)

Oops! Why Things go Wrong: Understanding and Controlling Error (en Inglés)

Formato

Libro Físico

Editorial

The Liffey Press

Autor

Captain Niall Downey

Idioma

Inglés

N° páginas

312

Encuadernación

Tapa Blanda

ISBN13

9781739789268

Oops! Why Things go Wrong: Understanding and Controlling Error (en Inglés)

Captain Niall Downey (Autor) · The Liffey Press · Tapa Blanda

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Reseña del libro "Oops! Why Things go Wrong: Understanding and Controlling Error (en Inglés)"

So begins this pioneering book by Niall Downey - a cardio-thoracic surgeon who retrained to become a commercial airline pilot - where he uses his expertise in medicine and aviation to explore the critical issue of managing human error. With further examples from business, politics, sport, technology, education and other fields, Downey makes a powerful case that by following some clear guidelines any organization can greatly reduce the incidence and impact of making serious mistakes.While acknowledging that in our fast-paced world getting things wrong is impossible to avoid completely, Downey offers a strategy based on current best practice that can make a massive difference. He concludes with an aviation-style Safety Management System that can be hugely helpful in preventing avoidable catastrophes from occurring.An acknowledged expert in error management, Niall Downey advises governments, major corporations and the health industry on how to develop a systemic approach to controlling for human imperfection. Arguing that prevention is far preferable to denying responsibility after the fact, he gave an influential TEDx talk outlining how healthcare could use aviation's experience to reduce tragic outcomes and improve patient safety.