Name: Public Management for Efficient Public Services in the drc (en Inglés)
SKU: 63479783
Price: 100.30 USD
Availability: InStock
Author: Mbiya Lumbala

portada Public Management for Efficient Public Services in the drc (en Inglés)

Public Management for Efficient Public Services in the drc (en Inglés)

Formato

Libro Físico

Editorial

Our Knowledge Publishing

Autor

Mbiya Lumbala

Idioma

Inglés

N° páginas

132

Encuadernación

Tapa Blanda

ISBN13

9786208088569

Public Management for Efficient Public Services in the drc (en Inglés)

Mbiya Lumbala (Autor) · Our Knowledge Publishing · Tapa Blanda

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Reseña del libro "Public Management for Efficient Public Services in the drc (en Inglés)"

At the end of our study, entitled Public Management and the Efficiency of State Public Services, we were asked to diagnose the operating methods of public services in the city-province of Kinshasa, over the period 2006 to 2019. The aim was to gain a managerial perception of quality in their various public interventions. Explicitly, these services have become increasingly inefficient over time, i.e., they fail to perform better when called upon in their mission of general interest. In other words, we have sought to demonstrate how these public services, in their organizational and operational modes, are unable to provide satisfactory solutions to the problems of the local population. Opinions on the quality of public services in Kinshasa do not seem to be favorable. Many complain about the way they are provided. The current state of public administration reform shows that there are dysfunctions.