Name: Public Service Improvement: Theories and Evidence (en Inglés)
Price: 89.07 USD
Availability: InStock
Author: Ashworth, Rachel E. ; Boyne, George A. ; Entwistle, Tom
ISBN: 9780199545483

portada Public Service Improvement: Theories and Evidence (en Inglés)

Public Service Improvement: Theories and Evidence (en Inglés)

Formato

Libro Físico

Autor

George A. Boyne

Rachel E. Ashworth

Tom Entwistle

Editorial

Oxford University Press

Año

2009

Idioma

Inglés

N° páginas

256

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.5 x 1.5 cm

Peso

0.39 kg.

ISBN

9780199545483

ISBN13

9780199545483

N° edición

Categorías

Teoría y comportamiento organizativos

Public Service Improvement: Theories and Evidence (en Inglés)

George A. Boyne (Autor) · Rachel E. Ashworth (Autor) · Tom Entwistle (Autor) · Oxford University Press · Tapa Blanda

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Reseña del libro "Public Service Improvement: Theories and Evidence (en Inglés)"

The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector. Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services. Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.