portada Quality Management Audit in Outsourced Services (en Inglés)

Quality Management Audit in Outsourced Services (en Inglés)

Formato

Libro Físico

Autor

Maria Alexsandra Pires Cavalcante

Editorial

Our Knowledge Publishing

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

22.9x15.2x0.3 cm

Peso

0.10 kg.

ISBN13

9786207510924

Categorías

Música

Quality Management Audit in Outsourced Services (en Inglés)

Maria Alexsandra Pires Cavalcante (Autor) · Our Knowledge Publishing · Tapa Blanda

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Reseña del libro "Quality Management Audit in Outsourced Services (en Inglés)"

This research aims to identify the adoption of the quality model and the consequent level of improvement achieved in a public maternity hospital in the state of Ceará. Initially, a bibliographical study was carried out on management tools to support the qualitative field research, based on observation techniques and the use of a checklist in the hygiene service. After analyzing the data collected, the results showed a high level of compliance with ANVISA's Regulatory Standard for Occupational Health and Safety in Healthcare Establishments No. 32 (NR32) and Resolution No. 50 of the Collegiate Board of Directors (RDC 50). It can therefore be concluded that the adoption of the quality management model has led to improvements and trained organizational staff to solve specific problems.