Name: Service and Operations Management (en Inglés)
SKU: 50984031
Price: 145.63 USD
Availability: InStock
Author: Cengiz Haksever

portada Service and Operations Management (en Inglés)

Service and Operations Management (en Inglés)

Formato

Libro Físico

Editorial

World Scientific Publishing Co Pte Ltd

Autor

Cengiz Haksever

Año

2018

Idioma

Inglés

N° páginas

692

Encuadernación

Tapa Dura

ISBN13

9789813209442

Categorías

Industrias de hostelería y servicios

Service and Operations Management (en Inglés)

Cengiz Haksever (Autor) · World Scientific Publishing Co Pte Ltd · Tapa Dura

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Reseña del libro "Service and Operations Management (en Inglés)"

The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting. This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles. Readership: Students at the graduate and undergraduate level, professionals as well as members of public with a keen interest in service operations management.