Name: The Managers Guide to Difficult Conversations (en Inglés)
SKU: 68970876
Price: 34.11 USD
Availability: InStock
Author: Burnage, Stephen
ISBN: 9798172782374

portada The Managers Guide to Difficult Conversations (en Inglés)

The Managers Guide to Difficult Conversations (en Inglés)

Formato

Libro Físico

Editorial

Independently published

Autor

Burnage, Stephen

Idioma

Inglés

N° páginas

164

Encuadernación

Tapa Blanda

ISBN13

9798172782374

The Managers Guide to Difficult Conversations (en Inglés)

Burnage, Stephen (Autor) · Independently published · Tapa Blanda

Libro Nuevo Importado

Envío: 19 a 26 días háb.

$ 62.02$ 34.11

-45%

Costos de importación incluídos en el precio ✅

Libro Nuevo

Quedan más de 100 unidades

$ 34.11

Llega entre el 23 Nov y el 04 Dic a Quito, Pichincha. Seleccionar ubicación

Agregar a lista de deseos

Reseña del libro "The Managers Guide to Difficult Conversations (en Inglés)"

The Manager’s Guide to Difficult Conversations is a practical, confidence-building guide for leaders who need to handle sensitive workplace discussions with clarity, empathy and professionalism. Drawing on real-world leadership challenges, Stephen Burnage shows managers how to move beyond avoidance, defensiveness and “conversation dread” and instead approach difficult moments with preparation, emotional intelligence and purpose. From addressing performance concerns and managing conflict to handling customer complaints, resignations, stakeholder issues and wellbeing pressures, this book provides clear frameworks, reflective exercises, case studies and actionable strategies. Readers will learn how to plan conversations, listen actively, choose language that connects rather than divides, set expectations for change, de-escalate tension and protect their own resilience along the way. Designed for managers, supervisors, team leaders, HR professionals and senior leaders across a wide range of workplace settings, this guide turns challenging conversations into opportunities for trust, accountability, growth and stronger working relationships.