Name: Total Quality Management Practices (en Inglés)
SKU: 62586663
Price: 74.06 USD
Availability: InStock
Author: Faihan Mosaad Saud Al-Otaibi; Rabiul Islam

portada Total Quality Management Practices (en Inglés)

Total Quality Management Practices (en Inglés)

Formato

Libro Físico

Editorial

Lap Lambert Academic Publishing

Autor

Faihan Mosaad Saud Al-Otaibi; Rabiul Islam

Idioma

Inglés

N° páginas

120

Encuadernación

Tapa Blanda

ISBN13

9783659561795

Total Quality Management Practices (en Inglés)

Faihan Mosaad Saud Al-Otaibi; Rabiul Islam (Autor) · Lap Lambert Academic Publishing · Tapa Blanda

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Reseña del libro "Total Quality Management Practices (en Inglés)"

In this book the most important is the effectiveness of total quality management initiatives that result in sustainable competitive advantage and enhanced business performance have been a major subject of interest for business and academia. Total quality management is about continuous organisational success based on customer satisfaction and the contribution of all employees constantly working to enhance organisational processes, services, and products. This study investigated total quality management practices, quality culture, and their relationships with competitiveness among Saudi Arabian contractors. Specifically, the study examined the role of quality culture in mediating the relationship between total quality management practices and competitiveness. Thus, a quantitative approach using the survey method was employed. The key findings were the confirmation of significant relationships between all total quality management practices and competitiveness, significant relationships between total quality management practices and quality culture, and a positive relationship between quality culture and competitiveness.