portada It's All About Service!: Successfully Dealing with Difficult People (en Inglés)

It's All About Service!: Successfully Dealing with Difficult People (en Inglés)

Formato

Libro Físico

Autor

Jeff Canfield

Jc Publications

Editorial

Createspace

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

25.4x17.8x0.3 cm

Peso

0.11 kg.

ISBN13

9781500189907

Categorías

Atención al cliente

It's All About Service!: Successfully Dealing with Difficult People (en Inglés)

Jeff Canfield (Autor) · Jc Publications (Autor) · Createspace · Tapa Blanda

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Reseña del libro "It's All About Service!: Successfully Dealing with Difficult People (en Inglés)"

Customer service is one of the most difficult professions. Those who are engaged on a daily basis with the public can easily become discouraged in their efforts feeling as though they are unappreciated. "It's All About Service" is a basic study in how to deal with the most discouraging element of customer service. It's designed in such a way that it can be tailored to nearly any type of business where employees are dealing directly with the public. This study can easily be used by employers or supervisors to facilitate open discussion, and encourage goal setting and personal organization which can help relieve stress in our individual lives.