Name: Managing to Improve Public Services (en Inglés)
SKU: 2071120
Price: 84.60 USD
Availability: InStock
Author: Jean (Edt) Hartley
ISBN: 9780521708272

portada Managing to Improve Public Services (en Inglés)

Managing to Improve Public Services (en Inglés)

Formato

Libro Físico

Editorial

Cambridge University Press

Autor

Jean (Edt) Hartley

Año

2008

Idioma

Inglés

N° páginas

316

Encuadernación

Tapa Blanda

Peso

ISBN

0521708273

ISBN13

9780521708272

N° edición

Categorías

Gestión y técnicas de gestión

Managing to Improve Public Services (en Inglés)

Jean (Edt) Hartley (Autor) · Cambridge University Press · Tapa Blanda

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Reseña del libro "Managing to Improve Public Services (en Inglés)"

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). It advances both theory and practice, beyond traditional public administration and 'new public management', by considering the interrelationships between governance and public management. The book is written by a group of leading social science and management specialists, who were awarded the prestigious ESRC/EPSRC Public Service Fellow awards as part of the Advanced Institute of Management Research initiative. It will be of interest to graduate students, academics and policy makers involved in public service management and performance measurement.