Name: Magnetic Service: Secrets for Creating Passionately Devoted Customers (en Inglés)
SKU: 24970775
Price: 27.24 USD
Availability: InStock
Author: Bell, Chip R. ; Bell, Bilijack R.
ISBN: 9781576753750

portada Magnetic Service: Secrets for Creating Passionately Devoted Customers (en Inglés)

Magnetic Service: Secrets for Creating Passionately Devoted Customers (en Inglés)

Formato

Libro Físico

Autor

Chip R. Bell

Bilijack R. Bell

Editorial

Berrett-Koehler Publishers

Año

2006

Idioma

Inglés

N° páginas

192

Encuadernación

Tapa Blanda

Dimensiones

20.6x15.6x1.3 cm

Peso

0.22 kg.

ISBN

1576753751

ISBN13

9781576753750

N° edición

Categorías

Economía conductista/conductual
Atención al cliente

Magnetic Service: Secrets for Creating Passionately Devoted Customers (en Inglés)

Chip R. Bell (Autor) · Bilijack R. Bell (Autor) · Berrett-Koehler Publishers · Tapa Blanda

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Reseña del libro "Magnetic Service: Secrets for Creating Passionately Devoted Customers (en Inglés)"

Partnerships are fast becoming the primary structure of contemporary business, as organizations partner with vendors, unions, customers, and even competitors to take advantage of short-term market opportunities, leverage intellectual capital, and create more flexible and innovative enterprises. Even more important are our everyday partnerships—with the person in the cubicle down the aisle, the department down the hall, or the supplier across town. In this important guide, authors Chip Bell and Heather Shea tell you how to create and maintain truly great partnerships. Using examples drawn from the world of business and the world of dance to illustrate the principles and practices of great partnering, they lead you step-by-step from deciding if partnership is right for you to celebrating the end of a successful partnership. Dance Lessons is the first book to fully explore the interpersonal side of partnerships, which is more often than not what causes partnerships to falter or fail—or to flourish and excel. It is a wise yet practical guide to the inner workings of great partnerships, revealing exactly how the champions choreograph their partnership dances for consistently great performances.